SNU Plastic Surgery Clinic follows the principle of protecting personal information of website users,
and complies with personal information protection regulations under the Act on Promotion of Information and Communications Network Utilization and the personal information protection guidelines established by the Ministry of Information and Communication.
We do not collect personal information without the user's consent through the terms of use, and we inform users how their personal information is used and how personal information protection is being implemented.
We do not transfer or sell personal information obtained through membership registration for profit-seeking purposes.



General Provisions

Article 1. Consent to Collection of Personal Information

If you wish to register as a member, a procedure is provided to choose between agreeing or not agreeing to the terms of use, and if you agree to the terms of use,
it is considered that you have consented to the collection of personal information. The hospital will take necessary measures to ensure that member withdrawal regarding the collection of personal information can be exercised in the same manner and procedure as when personal information is collected.



Article 2. Purpose

1. These terms and conditions are intended to comply with and regulate matters related to the conditions and procedures for using services provided by SNU Plastic Surgery Clinic and other necessary matters as stipulated in the Telecommunications Business Act and its enforcement decree.

2. The purpose is to verify identity and manage members to provide services during member registration.

3. This is to implement the services provided by SNU Plastic Surgery Clinic (medical consultations, appointment reservations, informational materials, various event information, etc.).

4. The hospital has established a channel for you to raise opinions and complaints regarding personal information protection. If you have any complaints related to personal information,
please contact the hospital's personal information management officer and action will be taken immediately upon receipt.



Article 3. Effectiveness and Changes of Terms

1. Personal information will not be provided or shared with others or other organizations without the user's consent. If it is to be shared with partner companies for better service provision,
we will notify you individually and go through a procedure to obtain consent, and if you do not consent, we will not share it with partner companies.

2. Users can check their personal information at any time and can modify or delete it if desired.

3. Your personal information will be destroyed when the purpose of collecting personal information or the purpose for which it was provided is achieved as follows, and if it needs to be retained continuously, we will obtain the user's consent.

- In the case of membership registration information, when membership is withdrawn or expelled
- In the case of medical payment information, when the medical fee is fully paid or the statute of limitations for claims has expired
- In the case of medical information, when medical care or services are delivered or provided



Article 4. Service Withdrawal, Re-registration and Usage Restrictions

Service Withdrawal

(1) If a user wishes to withdraw from the service, the member must directly request termination from the operator via email.
(2) When applying for service withdrawal, provide your name, resident registration number, ID, phone number, and reason for termination, and membership will be terminated after verifying that it matches the member record.
(3) Withdrawal is complete if you cannot log in with your existing ID and password.

Service Re-registration

If a user who has withdrawn from the service wishes to re-register, the member can request re-registration directly via email.

Service Usage Restrictions

The company may terminate the usage contract without prior notice or suspend service use for a specified period if a member engages in the following acts:

1) Planning or executing service use for criminal acts
2) Causing disadvantage to others
3) The same user registers multiple times with different IDs
4) Hindering sound use
5) Violating relevant laws or usage conditions set by the company



Article 5. Measures to Prevent Personal Information Leakage

SNU Plastic Surgery Clinic is making efforts using the following methods to ensure the safety of users' personal information so that it is not stolen, lost, or damaged when using personal information.

1. Your personal information is protected by ID and password, and can only be modified/deleted by the system administrator and yourself. Files or data transmissions
are encrypted and protected through separate security functions.

2. SNU Plastic Surgery Clinic is taking measures to prevent user damage from computer viruses by using antivirus programs.

3. SNU Plastic Surgery Clinic securely uses personal information on the network by encrypting IDs and passwords using cryptographic algorithms.
We prevent your personal information from being leaked through hacking and securely defend against external intrusions.

4. When using a computer in a public place, please be careful not to use it in a way that it is disclosed to others.
Please note that when using the SNU Plastic Surgery Clinic website, personal information may be collected and used by others through public bulletin boards or emails.



Article 6. Matters Regarding Entrustment of Personal Information Processing

SNU Plastic Surgery Clinic entrusts personal information for phone reservation/consultation services as follows,
and stipulates necessary matters in accordance with relevant laws to ensure that personal information is managed safely when entering into entrustment contracts.

The personal information processing entrustment organization and entrustment work content of SNU Plastic Surgery Clinic are as follows:

Entrusted Company: WiseAI Co., Ltd.
Entrusted Work Content: Hospital AI CALL & Chatbot (AI PAGE) System Construction Service